Privacy Policy

1. Introduction
Welcome to Captain Care Services ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share data when you use our mobile application available on Google Play. By using our app, you agree to the terms outlined in this policy.

2. Information We Collect
We collect the following types of information:

• Personal Information: Name, phone number, email address, profile picture, and payment details (if applicable).
• Location Data: If you grant permission, we collect your location to connect customers with service providers nearby.
• Device Information: We may collect device model, operating system, and unique device identifiers for security and analytics purposes.
• Usage Data: Information on how you interact with the app, including features used and time spent in the app.

3. How We Use Your Information
We use the collected data to:

• Facilitate connections between customers, service providers, and servicemen.
• Process transactions and payments.
• Provide customer support and resolve issues.
• Improve app functionality and user experience.
• Ensure security, prevent fraud, and comply with legal requirements.

4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your data with:

• Service Providers: To facilitate service requests.
• Third-Party Payment Processors: To process transactions securely.
• Legal Authorities: If required by law or to protect user safety.

5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

• You can update or delete your account information within the app settings.
• You can withdraw location access at any time from your device settings.
• You may contact us to request data deletion or clarification on how your data is used.

7. Third-Party Links and Services
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to read their policies.

8. Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such data collection, we will take steps to delete it immediately.

9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted within the app, and your continued use of the app constitutes acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Website: captaincareservices.com

By using our app, you acknowledge that you have read and understood this Privacy Policy.